Talk to us
Questions about the catalogue, a certificate of analysis, or research-use eligibility go to a person, not a queue. Email is the fastest way in.
For laboratory research use only. Not for human consumption.
The order number and the batch printed on the vial, where you have them — with those two we can pull the exact lot rather than ask you for them and start again.
The button in the bottom-right corner of any page.
Good for a quick question about a listing or a certificate while you are looking at it. Anything about a specific order is better by email, where it can be traced.
Already answered
- A certificate or a lot
Every published report, with its batch, assay date and verify key.
See the certificates → - How verification works
What is measured, what is not, and how a key is checked at the lab.
The standard → - Shipping and returns
The flat rate, the free threshold, the cutoff, and how to raise a problem.
Shipping →
- COA for every tested lotPublished with its batch number and assay date
- Verify keys you can check12 characters, confirmed on the lab's own site
- CardSecure checkout
- Flat $10.60 shippingFree over $150 · same-day if ordered by 11am CST